Ambertale Farms
Fast, Reliable Shipping & Hassle-free Returns
At Ambertale Farms, we're committed to delivering premium quality naturally grown apples to your doorstep with care and efficiency. Our shipping and returns policies are designed to ensure you have a seamless experience from order to delivery, and complete peace of mind with your purchase.
We currently deliver across India. Delivery times vary based on your location, weather conditions, and product availability.
2-4 business days after dispatch
Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad, Pune
3-6 business days after dispatch
State capitals and major towns
5-10 business days after dispatch
Rural and remote locations
All our deliveries are free across India. For faster service, we also offer express delivery at an additional charge of ₹149. Shipping charges are calculated only for express delivery; standard delivery is always free.
Once your order is placed and payment confirmed, our team prepares your products with care to ensure they arrive in perfect condition.
Immediate email confirmation when your order is placed
Orders processed within 24 hours on business days
Tracking details sent when your order is shipped
SMS alert on the day of delivery
You can track the status of your order in real-time through our website or mobile app. A tracking link will be sent to you via email and SMS once your order has been dispatched.
Most deliveries are completed within the estimated timeframe, but please allow for occasional delays due to factors beyond our control.
We stand behind the quality of our products. If you're not completely satisfied with your purchase, we'll work with you to make it right through our comprehensive return and refund policy.
Due to the perishable nature of our products, returns are accepted only under specific circumstances.
To initiate a return, contact our customer service team within 24 hours of delivery. We will guide you through the process and arrange for return pickup if necessary.
Call or email within 24 hours of delivery
Provide photos and details of the issue
Our team will review your claim within 24-48 hours
Receive refund or replacement based on assessment
Please do not discard the products before our team has assessed your claim. Photographic evidence of the issue is required for all return requests.
Once your return is approved, we process refunds promptly to ensure you receive your money back as quickly as possible.
We understand that circumstances may change after placing an order. Our cancellation policy is designed to be flexible while accounting for the preparation work that begins shortly after orders are placed.
If you have any questions about our shipping, returns, or refund policies, please don't hesitate to contact our customer service team. We're here to help!
Email: ambertalefarms@gmail.com
Whatsapp: +91 79831 31602